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Reach Us Directly
Find Us
Crescent Tower, 1st Floor, 3rd Mile,Sevoke Road, Siliguri - 734008
West Bengal, India
All orders are dispatched from our warehouse in Siliguri (Dist. Darjeeling). UGP Ventures Private Limited.
Quick Answers
Is shipping free?
Yes, within India on orders of ₹400 & above.
Shipping & Delivery
When will my order arrive?
We ship retail orders by the next working day by air courier; in exceptional cases processing can take up to 3 working days. Delivery in India generally takes 3-7 days after dispatch.
Shipping & Delivery
Do you ship outside India?
Yes, worldwide via FedEx, DHL, UPS, India Post and others. Shipping is calculated on cart value and shown at checkout. Any import duty charged by your country is paid by the buyer.
Shipping & Delivery
Can I return a tea I didn’t like?
We can’t accept returns on teas that didn’t suit your taste. If you’re unsure about a flavour, try a sampler pack first.
Try Sampler Packs 🎲
What if I get the wrong or a damaged item?
Call or email us. Keep it unopened, in its original packaging, and we’ll arrange a replacement or a full refund.
Return Policy
Where do orders ship from?
Every order is dispatched from our warehouse in Siliguri, Dist. Darjeeling, West Bengal.
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